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TERMS AND CONDITIONS OF USE

Last Updated: January 1, 2026

SHANKS TIX

Effective Date: January 1, 2026

These Terms and Conditions (“Terms”) govern the access to and use of the Shanks Tixwebsite (the“Platform”), owned
and operated byShanks Media and Software Company Limited, a companydulyregistered under the laws of the Federal
Republic of Nigeria, with its registered address atCorner Stone Building, 30 Obidegwu Street, Iyana School, Iba,
LASU Road, Ojo, Lagos, Nigeria.

By accessing, browsing, registering, purchasing tickets, creating events, or using the Platform in any manner,you agree to be
legally bound by these Terms. If you do not agree, you must stop using the Platform immediately.

  1. DEFINITIONS
    • “Platform” means the Shanks Tix website and all related systems
    • “Company” means Shanks Media and Software Company Limited.
    • “User” means any individual or entity that accesses or uses the Platform, including but not limitedtoattendees, organizers,
      affiliates, sponsors, partners, and visitors.
    • “Organizer” means any person or entity that creates, lists, promotes, or manages events onShanksTix.
    • “Attendee” means any person who purchases, receives, or uses a ticket via the Platform.
    • “Services” include ticket sales, event listings, promotions, sponsorship facilitation, investment support, analytics, marketing
      tools, and related services, but not limited to these.
  2. ELIGIBILITY, ACCESS & ACCOUNT RESPONSIBILITY

    3. Anyone may access and use Shanks Tix, subject to these Terms.

    Users are not required to be 18 years old to browse events or purchase tickets

    Financial transactions such as organizer withdrawals, sponsorship payments, investment arrangements, and settlements may require additional verification.

    Where a User is under 18 years of age, use of the Platform shall be deemed to occur withthesupervision and consent of a parent or legal guardian.

    Shanks Tix does not independently verify parental consent and shall not be liable for misusebyminors

    • Account Accuracy & Responsibility

      • Users agree to provide accurate, current, and complete information.

      Shanks Tix reserves the right to suspend or terminate accounts that provide false or misleadinginformation.

      Users are responsible for all activities conducted through their account.

    • Security

      • Users are solely responsible for safeguarding login credentials

      Shanks Tix shall not be liable for unauthorized access caused by user negligence, sharedcredentials,compromised emails, or devices.

      Users must notify Shanks Tix immediately upon detecting unauthorized account activity.

  3. SCOPE OF SERVICES

    4. Shanks Tix provides digital event-related services including, but not limited to:

    • Event listing and discovery
    • Ticket sales and digital ticket delivery
    • Event promotion and audience engagement
    • Paid marketing campaigns
    • Sponsorship facilitation
    • Sponsorship facilitation
    • Organizer analytics and reporting
    • Affiliate and referral programs
  4. ROLE OF SHANKS TIX
    • Shanks Tix acts solely as a technology platform and intermediary.
    • Shanks Tix does not own, host, manage, or control events
    • Event organizers are solely responsible for event delivery, legality, refunds, and attendeeexperience.
    • Shanks Tix does not guarantee event success, attendance, or revenue.
  5. EVENT ORGANIZER OBLIGATIONS

    6. Organizers agree to:

    • Provide accurate and lawful event information
    • Deliver events as advertised
    • Comply with Nigerian laws and regulations
    • Clearly disclose refund and cancellation terms
    • Handle attendee communications responsibly
    • Accept that100% withdrawal of ticket sales is not permitted

    Shanks Tix reserves the right to withhold funds, suspend listings, or terminate organizer accounts forviolations.

  6. MARKETING, CAMPAIGNS & PROMOTIONS
    • Shanks Tix may offer paid marketing and campaign tools, including:

      • Email campaigns to event attendees

      Promotions to previous attendees

      Platform-based featured placements

    • Campaigns are optional and paid services.
    • All campaign fees arenon-refundable once executed.
    • Shanks Tix does not guarantee campaign performance or ticket sales.
    • Shanks Tix may reject or suspend campaigns that violate policies or laws.
  7. TICKETS, PAYMENTS & PLATFORM CHARGES
    • Ticket Pricing

      • Ticket prices are set by organizers.

      Shanks Tix does not control base ticket pricing

    • Fees & Charges

      • Shanks Tix may charge fees including, but not limited to:

      Platform service fees

      Payment processing fees

      Marketing and promotional fees

      Withdrawal and settlement fee

    • Who Pays Fees

      • Fees may be charged to:

      The attendee

      The organizer

      Both parties

      The applicable fee structure will be disclosed at checkout or dashboard level.

    • Non-Refundable Fees

      • Platform fees and payment charges arenon-refundable to both attendees and organizers.

  8. REFUNDS, CANCELLATIONS &SETTLEMENTS
    • This policy applies to all events.
    • Organizerscannot withdraw 100% of ticket proceeds.
    • In cases of cancellation, fraud, or non-delivery:

      • Attendees are assured aminimum 50% refund of ticket value

    • Fees and charges are not refundable.
    • Refund timelines depend on banks and payment processors.

    (Full Refund Policy is incorporated by reference.)

  9. SPONSORSHIP & INVESTMENT SERVICES
    • Shanks Tix may facilitate sponsorships or investment introductions.
    • Shanks Tix isnot a financial advisor or broker
    • No guarantees are made regarding exposure, returns, or outcomes.
    • All sponsorships and investments are entered into at the parties’ own risk.
    • Separate agreements may apply
  10. AFFILIATES & REFERRALS
    • Affiliate programs may be offered at Shanks Tix’s discretion.
    • Commissions are subject to verification, refunds, and anti-fraud checks.
    • Shanks Tix may withhold or cancel commissions arising from abuse.
    • All sponsorships and investments are entered into at the parties’ own risk.
    • Affiliate programs may be modified or discontinued at any time.
  11. PROHIBITED USE

    12. Users must not:

    • Engage in fraud, deception, or abuse
    • Bypass platform fees or systems
    • Upload unlawful or infringing content
    • Interfere with platform security
    • Affiliate programs may be modified or discontinued at any time.

    Violations may result in immediate suspension or termination.

  12. INTELLECTUAL PROPERTY

    13. All platform content, software, branding, and materials are owned by or licensed to Shanks MediaandSoftware Company Limited.

    Unauthorized reproduction or exploitation is prohibited.

  13. DATA PROTECTION & COMMUNICATIONS
    • User data is processed in compliance with the Nigeria Data Protection Regulation(NDPR).
    • User data may be used for:

      • Platform operations

      Notifications

      Campaigns, promotions, and newsletters

      Analytics but not limited to these

    • Users may opt out of marketing communications.
  14. DISCLAIMERS
    • The Platform is provided “as is” and “as available”
    • Shanks Tix does not guarantee uninterrupted service or event outcomes
  15. LIMITATION OF LIABILITY

    16. To the fullest extent permitted by law:

    • Shanks Tix shall not be liable for indirect or consequential damages.
    • Total liability shall not exceed fees paid to Shanks Tix for the relevant transaction
  16. INDEMNIFICATION

    17. Users agree to indemnify Shanks Media and Software Company Limited against claims arisingfrommisuseof the Platform or violation of these Terms.

  17. TERMINATION

    18. Shanks Tix may suspend or terminate accounts at its discretion, with or without notice, for policyor legalviolations.

  18. GOVERNING LAW

    19. These Terms are governed by the laws of theFederal Republic of Nigeria

    Disputes shall be resolved in Nigerian courts.

  19. CHANGES TO TERMS

    20. Shanks Tix may update these Terms at any time. Continued use constitutes acceptance.

  20. CONTACT INFORMATION

    21. Email:

    customercare@shankstix.com

    info@shanksmediaandsoftwarecompany.com

    Address:

    Corner Stone Building, 30 Obidegwu Street, Iyana School, Iba, LASU Road, Ojo, Lagos, Nigeria

Privacy Policy

Last Updated:January 1, 2026

This Privacy Policy explains how Shanks Tix collects, uses, discloses, and safeguards your personal information on
this website, in compliance with Nigeria’s Data Protection Regulation (NDPR). ShanksTixis an event ticketing and
management platform; our services include (but are not limited to) event sponsorship, event financing/investment, and
support for event hosts.

  1. Personal Data We Collect

    2. We collect only the personal data that is necessary for our services. This may include (but not limited to):

    • Contact Details: Your name, email address, phone number, and mailing address.
    • Account Information: Username, password, and other identifiers you provide when registering
    • Payment and Billing Data: Payment information processed securely via our partners (e.g. Paystack).
    • Usage Data: Information about your interactions with our site (e.g. IP address, browser type, deviceID) and cookies
      (see below).
    • Event Participation Data:Details of the events you attend or organize, which may includeticketpurchases or RSVPs.

    All personal data is collected for specific, legitimate purposes and processed lawfully. In accordance
    with NDPR Article 2.1, we ensure that each type of data collected is adequate and relevant for the
    stated purpose,and we do not hold data longer than necessary. For example, if you purchase a ticket,
    we collect yourcontact and payment details to fulfill that transaction and communicate order confirmations

  2. Use of Your Information

    3. Shanks Tix uses your personal data only for purposes that are specific, explicit, and legitimate. Theseinclude, but are not limited to:

    • Providing Services: Processing ticket orders, registering you for events, and deliveringrelatedconfirmations and updates.
    • Customer Support: Responding to your inquiries, verifying your identity, and improving our platform based on your feedback.
    • Marketing and Communications: Sending you newsletters, promotions, or event announcements only if you
      have consented.       For example, we may use your email to inform you about new events or campaigns.
      (You can opt out at any time – see “Your Rights” below.)
    • Analytics and Improvement: Analyzing usage trends to improve our website and services(e.g. understanding which
      events are popular). We use aggregated or anonymized data wherepossible.
    • Legal Obligations: Complying with applicable laws or regulations (e.g. tax, audit, or reportingrequirements).

    All processing of personal data is done on a lawful basis. Generally, we rely on your consent or performanceof a contract
    with you (such as fulfilling a ticket purchase), and in some cases our legitimate interests(e.g.improving our services). You
    have the right to withdraw consent at any time.

  3. Third-Party Partners and Data Sharing

    4. We work with trusted third-party service providers (partners) to support our operations. These partners may process
    some of your personal data on our behalf. Examples include: Norem ipsum dolor sit amet, consectetur adipiscing elit.

    • Payment Processors: P Paystack (for online payments) and NIBSS (Nigeria Inter-Bank SettlementSystem Plc)
      for bank settlements.
    • Cloud and Hosting Services: Cloudinary (for storing images/media), web hosting providers, and cloud databases
      that store user and event data.
    • Email and Marketing Providers: Services that send out newsletters or promotional emails (e.g.Mailchimp, SendGrid).
    • Analytics and Advertising: Tools like Google Analytics or social media plugins (if youusethem) to analyze site
      traffic and engagement.
    • Others: Any other service providers or partners that help us run the site or improve user experience
      (not limited to the above).

    (This list is illustrative and not limited to the names given.) Whenever we share data with partners, werequire that they
    protect your data and comply with NDPR. We never sell your personal information. In all cases, third parties are only
    given the minimum data needed to perform their functions.

  4. Data Security and Retention

    5. We implement industry-standard technical and organizational measures to secure your personal data. This includes
    encryption of data in transit and at rest, secure servers, access controls, and regular security audits.We follow NDPR
    principles to keep dataaccurate, up-to-date, and secured against unauthorized access,loss, or damage.

    Your data is retained only for as long as necessary to fulfill its original purpose or to comply withlegal obligations. For example,
    transactional records may be kept for a reasonable period for accounting and legal compliance, after which they are deleted
    or anonymized.

  5. Cookies and Tracking

    6. We use cookies and similar tracking technologies on this website. Cookies are small data files stored on your device that help
    us remember your preferences and improve site functionality. For example, cookies may keep you logged in or remember event
    filters you set. You can disable or clear cookies inyour browser settings, but this may affec site features.

  6. Your Rights (NDPR Data Subject Rights)

    7. Under the NDPR, you have certain rights regarding your personal data. Shanks Tix respects theserights,which include (but are
    not limited to):

    • Right to Be Informed: You can request clear information about how we process your data, including what categories of
      data we collect and why.
    • Right to Access: You may request a copy of the personal data we hold about you.
    • Right to Rectification: You can ask us to correct or update inaccurate or incomplete data
    • Right to Erasure (“Right to be Forgotten”): You can request deletion of your personal datawherethere is no longer
      a valid reason for us to keep it.
    • Right to Restrict Processing: You can ask us to stop or limit the processing of your personal dataincertain circumstances.
    • Right to Data Portability: You may request to receive your data in a structured, commonly used format (e.g. CSV) and
      transmit it to another service.
    • Right to Object (Marketing): You can object at any time to us using your data for direct marketing.If you opt out, we will
      stop using your data for promotional messages.
    • Right to Withdraw Consent: Wherever our processing relies on your consent, you can withdraw that consent at any
      time without affecting past processing.
    • Right to Lodge a Complaint: If you feel your data protection rights have been violated, youcanlodge a complaint
      with the Nigeria Data Protection Commission (NDPC).

    (These rights are not absolute and may be subject to legal exemptions. For more details on NDPRrights,see NDPR Part 3.)
    We will respond to all legitimate requests within the timeframes required bylaw.

  7. Marketing and Communications

    8. By providing your email or contact information, you agree that we may send you communications about our services, events, or
    promotions. For example, we may notify you of upcoming events, special offers, orcompany updates. All marketing emails and
    newsletters will identify Shanks Tix as the an easy way to unsubscribe. You have the right to opt-out or object to any marketing
    at any time, free of charge.

  8. Changes to This Policy

    9. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we
    make significant changes, we will post the updated policy with a neweffectivedateon this page. We encourage you to
    review this policy periodically.

  9. Contact Information

    10. If you have any questions, requests, or concerns about your personal data or this policy, please contact us:

    Email: customercare@shankstix.com

    Address: Corner Stone Building, 30 Obidegwu Street, Iyana School, Iba, Lasu Rd, Ojo, Lagos, Nigeria.

    Our Data Protection Officer (or customer support team) will address your inquiries. We aim to respond to data-related
    requests promptly and in accordance with NDPR requirements.

    Effective Date: 1 st of January 2026.